Effective Date: 01-08-2025
LoLocal (“we”, “our”, “us”) respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, and safeguard your information when you use our mobile applications, website, and services (collectively, the “Services”).
When you use LoLocal, we may collect the following types of information:
Personal Information:
Name, email address, phone number, delivery address, and payment details.
Usage Data:
Information about how you interact with our app, such as orders, preferences, and browsing activity.
Location Data:
Your device’s location (if you allow access), used for delivery tracking and providing nearby store/restaurant options.
Device Information:
IP address, device type, operating system, and app version for analytics and security.
We use the collected data to:
Provide and improve our services (order placement, delivery tracking, notifications).
Process payments securely.
Communicate with you regarding your orders, promotions, and support.
Ensure the safety and security of users, delivery partners, and merchants.
Comply with legal obligations.
We may share your data with:
Delivery Partners: So they can deliver your order to your address.
Merchants/Stores/Restaurants: To process and prepare your orders.
Payment Providers: For secure transactions.
Service Providers: For analytics, hosting, and support.
Legal Authorities: If required by law or to protect rights, safety, or prevent fraud.
We do not sell your personal data to third parties.
We implement industry-standard measures to protect your information. However, no online platform is 100% secure, so we cannot guarantee absolute security of your data.
You have the right to:
Access, update, or delete your personal information.
Withdraw consent for location or notification access anytime.
Contact us if you believe your data is misused.
We may use cookies and similar technologies to improve user experience, remember preferences, and analyze app performance.
Our services are not directed to individuals under the age of 18. We do not knowingly collect information from children.
We may update this Privacy Policy from time to time. Any changes will be posted in the app/website with the updated effective date.
If you have questions or concerns about this Privacy Policy, please contact us:
📧 Email: [email protected]
🌐 Website: admin.lolocal.co
